In addition to regularly scheduled on site maintenance and support, SFconsult provides Remote support and Management services over Internet. While not a replacement for all on-site support, this service is a cost-effective and efficient method for managing most key network elements. It increases productivity, reduces downtime, and speeds technical issue resolution.

Remote Desktop Support
Assists clients to remotely support desktop or laptop users immediately any time of day, minimizing downtime and lost productivity. We can assist a client's distributed workforce in an effective and efficient way. No matter if they are mobile users, frequent travelers or remote office workers. SFconsult can support them as if the consultant is sitting in front of their computer.

Remote Server Support
Delivers maximum server uptime through secure and immediate server access when a potential problem arises. This service enables the SFconsult consultant to securely log into the server, pinpoint the problem and resolve it remotely.

As we do not need to walk to your office, you receive convenient and fast Remote Server Support done 24 x 7 without client intervention or disruption.

• We do guarantee 24x7 operation. In less then an hour most of the problems are totally solved out.

Remote Network Monitoring
Allows SFconsult to anticipate and quickly resolve network issues before they become major issues. SFconsult can monitor the most common parameters such as HTTP, FTP, DNS, POP3, IMAP. We will suggest key network elements to be monitored, such as Internet connectivity and Firewalls, File servers, Backup and Antivirus software. Once identified, our consultant will set up and configure thresholds for each device being monitored. If the monitored device or element reaches the threshold, a notification is triggered by the system. A warning message will be sent to our consultants: E-mail, Pager or Cell Phone.